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Volontariato e patrimonio culturale in Italia: Strategie ed esperienze
A cura di / Edited by: Martina De Luca e Valentina Galloni
in Italian (PDF)

Background Research

The research gives an insight into cultural volunteering in numerous European countries, looking at background information (legislative context, organisational models, volunteering infrastructure) and analysing case studies. It has produced a quite significant and detailed report, the outcomes of which represent the building blocks of other activities within the project, as far as the training courses, the disseminations events and the final publication (Guidelines) are concerned.

Research report “Volunteers in Museums and Cultural Heritage: A European Overview”
1. Introduction (PDF)
2. European Overview (PDF)
3. Volunteering in Italy (PDF)
4. Volunteering in the UK (PDF)
5. Volunteering in Austria (PDF)
6. Volunteering in Slovenia (PDF)
7. Volunteering in Europe (PDF)
8. Conclusions (PDF)
9. Appendices (PDF)

Pilot Training Courses

The training course for volunteers in Styria, Austria, took place from 26 September 2008 to 25 April 2009 (14 days over 7 months, Fridays and Saturdays, 7 modules all together), addressing topics like project, collection, volunteers, conflict and exhibition management, learning styles, visitor orientation, public relations, legal issues and finances.

Folder Training Course Austria (PDF, German) Registration Form (PDF, German)
Folder Training Course Austria (PDF, English)

The training course in Ljubljana, Slovenia consisted in a 4-days intensive workshop, on 9-10 March 2009 and 16-17 March 2009, on the subject of “Successfully transferred knowledge from museum professionals to volunteers”, addressing topics like effective communication, adult learning and coaching, motivation and conflict management. The objectives are to gain awareness of the meaning and the role of voluntary work in a museum, understand the legal basis of volunteering, discover the process of effective communication and ways of conflict management, as well as the dynamics of learning, get experiences on how to motivate ourselves and others in the learning process.

Programme Training Course Slovenia (Word, English)
Programme Training Course Slovenia (Word, Slovenian) - Invitation (PDF, Slovenian)

Training materials Slovenia (Word, English)
Training Materials Slovenia (Word, Slovenian) - Local training materials (Word, Slovenian)

Materials SDI - Strength Deployment Inventory (Word, English)
Materials SDI - Strength Deployment Inventory (Word, Slovenian)

Training course in Italy
On 10 March 2009 and on 7 April 2009 has been held in Bologna, at the Auditorium of the Emilia-Romagna Region in Viale Aldo Moro 18, the training course “Patrimonio culturale e volontariato: strategie ed esperienze a confronto”.
The course – which is the third training initiative realized within VoCH after the Austrian and Slovenian pilot courses – has put together representatives of political, cultural and social institutions and addresses themes such as the historical evolution of volunteering in Italy; the legislative framework; the funding strategies; the general management of volunteering activities (recruiting, training and communicating).
Each day of the course provided participants with theoretical contributions in the mornings and with national and international practical experiences in the afternoons, in order to establish a strong and clear link between principles and practices.
The course – which has been addressed mainly to professionals working in the cultural field and wishing to confront themselves with issues related to the role and functions of volunteers within their organisations – has been divided into two non consecutive days in order to allow the greatest number of people to participate.

Programme Training Course Italy (PDF, Italian)